Robert Taylor, Liberty Mutual Insurance: The Top Tech, People and Policy Takeaways in Insurance

An SS&C AWD Insurance interview series

In the 11th interview of this series, SS&C’s David Turner talks with Robert Taylor, VP, Senior Corporate Counsel, Legal Ideation and Transformation at Liberty Mutual Insurance, to uncover the top takeaways across a variety of insurance-related topics, including:

• Defining legal ideation and transformation. • The tipping point for legal services. • Measuring legal transformation ROI. • Empathy: The key skill of a tech-enabled lawyer. • Unlocking success with A gratitude mindset.

Links mentioned in this episode: https://www.ssctech.com/solutions/products-a-to-z/awd