Lance Ondrej, Germania Insurance: The Top Tech, People and Policy Takeaways in Insurance

An SS&C AWD Insurance interview series

In the fifth interview of the series, SS&C’s David Turner sits down with Lance Ondrej, EVP and Chief Claims Officer at Germania Insurance, to uncover the top takeaways across a variety of insurance-related topics, including:

• Overcoming legacy technology obstacles. • Balancing automation with human interaction. • Leveraging technology and partnerships. • Optimizing claims in the digital age. • Triaging claims to reduce cycle time.

Links mentioned in this episode: https://www.ssctech.com/solutions/products-a-to-z/awd